SMS programme

SMS terms and conditions

These terms cover text messages sent from and to the Handy Hippo booking line, (516) 755-3322. Handy Hippo is a registered trade name of Hippo Consulting 999 LLC, a New York limited liability company.

The programme

  • Programme name: Handy Hippo booking and job updates.
  • Who it is for: customers who contact us about a job, and the crew who work for us.
  • What we send customers: replies to your enquiry, agreeing a date and time, confirming the price, arrival windows and updates about your job.
  • What we send crew: the job, the address, the time and the pay for jobs we are offering them.
  • We never send marketing texts, and we never text anyone who has not contacted us or worked for us.

How you opt in

  • By texting (516) 755-3322 yourself. The number is printed on our vehicles, our crew shirts and this website.
  • By giving us your mobile number on the quote form at handyhippo.us, or on a call, and asking us to text you.
  • Crew give us their mobile number when they join and are told that jobs are offered and confirmed by text.

Frequency, cost and how to stop

  • How often: message frequency varies with your job.
  • Message and data rates may apply. Your mobile carrier sets those charges, not us.
  • To stop: reply STOP at any time. We will send one confirmation and then no further texts. Reply START to start again.
  • For help: reply HELP, call (516) 755-3322, or email handyhippo999@gmail.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers include AT&T, Verizon Wireless, T-Mobile, US Cellular and others.

Your information

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
  • How we handle everything else is set out in our privacy policy.

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